Communication skills in the 21st century workplace

Communication skills in the 21st century workplace

Have you just

🏵️joined a new company and have no idea how to communicate appropriately with your new colleagues and managers?

🏵️got terribly nervous when presenting your ideas & persuading others?

🏵️Been unsure how to react to different personalities in the workplace?



In today’s fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where co workers cope with generational, gender, age and cultural differences.

Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to equip learners skills to communicate in different workplace situations such as conflict resolutions, giving & receiving feedback, meeting facilitation, persuasion, problem-solving discussion… At the end of the course, young professionals will communicate confidently & effectively in different workplace situations and gain quicker chances for career promotion.


🏵️Working in multinational corporate

🏵️Aiming to upgrade soft-skills, especially Communication skills in workplace continuously

🏵️Devoting to gain competitive advantage in your career 

🏵️Believe communication is critical skill for their career promotion and success

🏵️Age: 22-32 

🏵️Be able to communicate in English basically with the IELTS at least 6.0



Learners will explore the following techniques, practice them in different real cases and complete assignments to strengthen equipped skills

🏵️Day 1: Communication Styles

🏵️Day 2: Emotional Intelligence

🏵️Day 3: Organizing Your Message

🏵️Day 4: Body Language / Vocal Variety / Q&A

🏵️Day 5: Brainstorming / Design Thinking Method (Problem-solving skills)

🏵️Day 6: Giving & Receiving Feedback 

🏵️Day 7: Conflict Resolution

🏵️Day 8: Final Assignment




Matt Sherwood (EIY – Public Speaking Instructor)


Matt is a captivating and dynamic coach who has studied the art of public speaking since the age of 15 and helped hundreds of people become exceptional communicators. He has hosted training workshops across 4 continents and worked with both adults and teenagers. In Los Angeles, Matt founded a workshop series called ‘Communication Community’ and also founded ‘THE Public Speaking Course’ weekend workshop. He is current Public Speaking Instructor at EIY Public Speaking. Whether you have a fear of public speaking, need to practice your presentation skills, or are an executive who needs pointers to deliver the perfect pitch, Matt can help you find your voice! “My main goal in life is to bring out the best in everyone I meet.” – Matt



🏵️Week: 4 weeks – 2 classes/ week – 8 classes/ course

🏵️Class: 2 hours/ class

🏵️Attendance: 8 – 12 learners/ class

🏵️Learning venue: EIY Office, 2nd floor, 108/69C Tran Quang Dieu, Phu Nhuan District, Ho Chi Minh city, Vietnam 

🏵️Instructor: Matt Sherwood

🏵️Language: 100% English 

🏵️Course fee: 4,440,000 VND/ learner 

🏵️Course discount: 

– 5% one week before the course start

– 7% two weeks before the course start 

– 10% three weeks & above before the course start 



Class code

Start date


Tuition fee





Thurs (19:00 – 21:00)

Sat (19:00 – 21:00)

Normal: 4.440.000



EIY Get in touch with us

We are thankful for your visit, don’t hesitate to contact us and let us give you the right information you need.