Corporate

Communication

Program 1 - Communication skills for young professionals

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Brochure

WHY DO YOU LEARN IT?

Strong communication skills are a must for every professional. When you can communicate effectively, you display power and professionalism. You can deliver your thoughts and ideas clearly. As a result, you can build healthy relationships among your peers.

Nowadays, communication skills are harder to develop. Most young adults are used to digital conversations; thus, they tend to shy away from face-to-face interaction. So, it is now, more than ever, essential to polish these skills intentionally. But, on the other hand, having good digital communication skills is also a must. Responding to emails and picking up calls are everyday tasks for the professional millennial. So, if you want to boost your career, you will have to train yourself to be good at these too.

WHAT WILL YOU LEARN?

This course helps you communicate better in various professional situations, including meetings, email messages, pitches, and presentations. EIY Public Speaking instructors introduce the four building blocks of communication - people, message, context, and listening—and show how they apply in different circumstances. Through vignettes and used tools, this training shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

⮞ The 4 communication building blocks

People
Context
Listening
Message

⮞ Communicate with your colleagues

Foundation of high-performed team

Establish a team character
Define roles and commitments
Made decisions
Share information
Manage conflicts
Establish and maintain trust

Essentials for strong team communication

Create a shared vision and focus on objectives
Provide feedback
Encourage participation
Hold teammates accountable
Modes of team communication (Face-to-face, emails, meeting, conference call, non-verbal communication)
Cross-culture communication

⮞ Communicate with your managers

When you are criticized
When you are presenting up
When you are asking for help
Working with different types of managers
New managers
Unavailable managers
Remote managers
Self-centered managers
Incompetent managers
Mean managers
Repairing a damaged relationship

⮞ Communicate with your clients

When you pitch ideas
When you solve conflicts with your colleagues
When you are caught off guard
When you are criticized
When you are presenting up

HOW WILL IT HELP YOU?

If you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are required to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential business skills that employers seek.

Employers want staff who can think for themselves, use initiative and solve problems, and staff interested in the company's long-term success. Therefore, if you are to be seen as a valued member of the organization, it is essential not just to do your job well but also to communicate your thoughts on how the processes and products or services can be improved.

It is natural to feel some nerves when speaking to superiors or clients. This training will help you learn how best to communicate effectively in a wide range of situations and how to be direct to get the most out of your dealings with others.

TARGET LEARNERS