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Program 1 - Communication skills for young professionals


Strong communication skills are a must for every professional. When you can communicate effectively, you display power and professionalism. You can deliver your thoughts and ideas clearly. As a result, you can build healthy relationships among your peers.

Nowadays, communication skills are harder to develop. Most young adults are used to digital conversations; thus, they tend to shy away from face-to-face interaction. So, it is now, more than ever, essential to polish these skills intentionally. But, on the other hand, having good digital communication skills is also a must. Responding to emails and picking up calls are everyday tasks for the professional millennial. So, if you want to boost your career, you will have to train yourself to be good at these too.


This course helps you communicate better in various professional situations, including meetings, email messages, pitches, and presentations. EIY Public Speaking instructors introduce the four building blocks of communication - people, message, context, and listening—and show how they apply in different circumstances. Through vignettes and used tools, this training shows how to build this core competency and communicate in a way that effectively and professionally conveys your message.

⮞ The 4 communication building blocks

  • People

  • Context

  • Listening

  • Message

⮞ Communicate with your colleagues

     Foundation of high-performed team

  • Establish a team character

  • Define roles and commitments

  • Made decisions

  • Share information

  • Manage conflicts

  • Establish and maintain trust

      Essentials for strong team communication

  • Create a shared vision and focus on objectives

  • Provide feedback

  • Encourage participation

  • Hold teammates accountable

  • Modes of team communication (Face-to-face, emails, meeting, conference call, non-verbal communication)

  • Cross-culture communication

⮞ Communicate with your managers

  • When you are criticized

  • When you are presenting up

  • When you are asking for help

  • Working with different types of managers

  • New managers

  • Unavailable managers

  • Remote managers

  • Self-centered managers

  • Incompetent managers

  • Mean managers

  • Repairing a damaged relationship

⮞ Communicate with your clients

  • When you pitch ideas

  • When you solve conflicts with your colleagues

  • When you are caught off guard

  • When you are criticized

  • When you are presenting up


  • If you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are required to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential business skills that employers seek.

  • Employers want staff who can think for themselves, use initiative and solve problems, and staff interested in the company's long-term success. Therefore, if you are to be seen as a valued member of the organization, it is essential not just to do your job well but also to communicate your thoughts on how the processes and products or services can be improved.

  • It is natural to feel some nerves when speaking to superiors or clients. This training will help you learn how best to communicate effectively in a wide range of situations and how to be direct to get the most out of your dealings with others.


  • Professionals with less than three years of working experience

  • Acquired at least IELTS 5.5

Contact EIY for tailored communication for the young professionals training program.

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