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Professional

Communication

Advanced Communication

INTRODUCTION

Effective workplace communication has always been the matter under consideration. 


This course is designed to equip you with the skills necessary to deal with tricky situations in business that a middle manager encounters every day: conflict resolution, feedback response, persuasion, discussion, communication adaptation, business presentation.

TARGET LEARNERS

  • Professionals from 26-35 years of age

  • Aim to upgrade personal development continuously

  • Be able to communicate in English – IELTS at least 6.0

  • Working in multinational corporate & expect to communicate effectively & confidently in English

  • Believe communication is critical for your middle career development

OBJECTIVES

  • To advance your communication skills with a strategy and learn practical methods that can be used in your work.

  • To develop your expertise in Communication skills

  • To discover your leadership narrative and understand how effective interpersonal communication positively impacts your ability to work with others.

  • To communicate in different workplace contexts such as business presentation, meeting facilitation, problem-solving discussion…& practice 80% of the class time.

  • To develop tactics to manage and participate in difficult conversations in the workplace effectively.

COURSE OUTLINE

  • Day 1: Critical thinking

  • Day 2: Emotional Intelligence

  • Day 3: Communication styles & Giving and Receiving Feedback

  • Day 4: Conflict Resolution

  • Day 5: Strategic Negotiation

  • Day 6: Leading a problem-solving Discussion

  • Day 7: Leading a productive meeting

  • Day 8: Final graduation project

Contact EIY Public Speaking & Professional Development for the upcoming courses’ schedules.

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