Professional

Communication

Advanced Communication

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INTRODUCTION

Effective workplace communication has always been the matter under consideration. 


This course is designed to equip you with the skills necessary to deal with tricky situations in business that a middle manager encounters every day: conflict resolution, feedback response, persuasion, discussion, communication adaptation, business presentation.

TARGET LEARNERS

  • Professionals from 26-35 years of age

  • Aim to upgrade personal development continuously

  • Be able to communicate in English – IELTS at least 6.0

  • Working in multinational corporate & expect to communicate effectively & confidently in English

  • Believe communication is critical for your middle career development

OBJECTIVES

  • To advance your communication skills with a strategy and learn practical methods that can be used in your work.

  • To develop your expertise in Communication skills

  • To discover your leadership narrative and understand how effective interpersonal communication positively impacts your ability to work with others.

  • To communicate in different workplace contexts such as business presentation, meeting facilitation, problem-solving discussion…& practice 80% of the class time.

  • To develop tactics to manage and participate in difficult conversations in the workplace effectively.

COURSE OUTLINE

  • Day 1: Critical thinking

  • Day 2: Emotional Intelligence

  • Day 3: Communication styles & Giving and Receiving Feedback

  • Day 4: Conflict Resolution

  • Day 5: Strategic Negotiation

  • Day 6: Leading a problem-solving Discussion

  • Day 7: Leading a productive meeting

  • Day 8: Final graduation project

Contact EIY Public Speaking & Professional Development for the upcoming courses’ schedules.